help please

By egeex at Sat, 2008-08-23 23:00 | AstBill Software - General and Support

good day,

i have installed astbill, created a trunk and a user with a sip connection. when i place calls out the cdr indicate no billing time no matter how long of a call it is. the user it self shows no dial plan in the settings when logged in as that user. i have attached routes to the trunk, but can not figure out where to go from here. below is cdr record.

Unique ID: 1219531957.10
ID: 5668
User: matt

Accountcode: 12001
Master Account:
Sub Master Account:
Callerid: 12001
Extension: 1##########
Channel: SIP/12001-081fe478
Called Number: 1##########
Brand:
Type: SIP
Trunk: astbill
Amaflags:billing
Dialstatus: ANSWER
Date Created: 2008-08-23 18:52:37

Dialed Time: 27
Answered Time: 22
Billed Time: 0
Our Cost: 2.00
Price Rate per minute: 0.00
Total Price:

IP Port: xx.xx.xx.xx:55001:3600:12001:sip:12001@192.168.1.6:5060
User Agent: Linksys/PAP2T-3.1.15(LS

Any ideas as to where to go from here to set up billing?

regards,

MJS